Choose from 4 wonderfully flexible plans! All succulents are grown in Southern California
Your succulents will always ship in the middle of the month:
If you purchase your subscription between the 1st-15th of every month, then your plants will ship
out the week of the 15th of each recurring month.
If you purchase your subscription between the 18th-30th of the month, then your first box will ship out the week of the 15th for the following month. (So if you order on November 20th, your first box will ship the 15th of December, and the week of the 15th for every month after.)
-How often are subscriptions mailed out?
Succulent subscriptions are mailed out the week of the 15th of each month. If you purchase your subscription between the 1st-15th of every month, then your plants will ship out the week of the 15th of each recurring month. If you purchase your subscription between the 18th-30th of the month, then your first box will ship out the week of the 15th for the following month. (So if you order on November 20th, your first box will ship the 15th of December, and the week of the 15th for every month after.)
-Can I order a subscription, and then cancel after a month?
Our succulent subscriptions are meant to be a longer-term commitment for plant lovers and collectors! Our subscriptions require a minimum c0mmitment of 3 months, after which you are free to cancel your subscription by sending us an email. If you are looking for a one-time purchase of plants, we suggest browsing our store, either here on our website or at www.SoCalSucculentsCA.etsy.com!
-I’ve received my plants, and some are damaged: what do I do?
While we at SoCal Succulents have a tried-and-true packaging method that ensures safe transit for your plants, we are aware that sometimes these packages can be roughly handled at various shipping and distribution centers: please contact us with photos of your damaged plants, as well as the box with shipping label, and we can move forward with filing a damage claim through the shipping company.
-Why am I being asked to show photo proof of damaged plants?
We have recently been requesting photos of any dead plants from customers, due to a scam that we experienced a couple months ago: one such customer stated their entire order was damaged/dead upon arrival. We issued a full refund, and a few days later, saw this individual bragging on social media about how the “claimed they received dead plants, got their money back, and got the plants for free.” It is now our shop policy to require photo proof of any damages prior to issuing any refunds or re-sending any plants. It is also our shop policy to issue refunds/resends at our discretion, as we are not responsible for damages incurred during shipment.
-Can I gift a subscription to a friend or family member?
If you are interested in ordering a subscription for a friend or family member, please contact us after registering for your subscription, and send us the shipping information for the recipient. We will keep your gift anonymous, or include a small note with the first shipment: whichever you prefer! Please remember that your account will still be charged monthly for this subscription until you contact us to cancel, and it cannot be cancelled by the gifted recipient.